The company based in Orange, Connecticut serves 335,000 homes and businesses across the state. As a part of the Avangrid Energy group, it strives to provide excellent customer service and deliver power reliably to customers. Since the deregulation of the electricity industry in Connecticut, UI has been offering competitive pricing with other electric suppliers that offer plans and rates to reduce costs for homeowners.
UI offers two main types of charges on your electricity bill: distribution and generation. Distribution is regulated and provided by PURA and includes the cost of maintaining the transmission line and delivering power to your home or business. Generation is what you pay to get the energy that powers your appliances and devices. With the current high supply prices, your United Illuminating bill will likely be higher than usual.
In an attempt to help low-income residents, both Eversource and united illuminating ct have offered new discounted rates that will lower your bills. However, the utilities have warned that it will take time to complete all the billing and accounting changes necessary for the discounts to appear on your electric bills. In fact, a United Illuminating spokesperson told PURA that it could be up to 11 months before the reduced rates show up on your utility bill.
If you decide to stay with your local utility company for the generation, they will continue to send you a single electric bill that incorporates both distribution and generation charges. You can choose to shop for a different supplier that offers a more competitive rate and plan, but you must make a decision before your contract with the current provider expires.